Plastiké Art Gallery

General conditions of purchase and sale

Object

These General Contracting Conditions regulate the acquisition by registered users of www.plastike-artgallery.com, (hereinafter, on the "Website"), of the products offered for sale on the Website.

The users can get in contact with PLASTIKÉ ART GALLERY at the email address, This email address is being protected from spambots. You need JavaScript enabled to view it. , and / or through the telephone number (34) 91 161 04 38.

Through the PLASTIKÉ ART GALLERY Website, it offers the users a platform that allows them to access and purchases of artworks (originals and reproductions) or any product or service related to the world of art.

The access to the Website is governed by the General Conditions of Use and Privacy Policy, which you agreed at the time of registration on the Website. Of which, it will be applied, in the current version at all times, each time the user access the Website, and the purchase of any product on the Website is governed by these General Contracting Conditions. In case of conflict between the General Contracting Conditions of the Use and / or the Privacy Policy shall prevail whenever the text of the General Conditions.

PLASTIKÉ ART GALLERY reserves the right to amend, without previous notice, the contents of the General Contracting Conditions for the customers, so that it recommends the USER to read the Terms every time he makes a purchase on the PORTAL of PLASTIKE-ARTGALLERY.COM.

Sale of works

PLASTIKÉ ART GALLERY declares that it has the sale rights, reproduction, distribution, and public communication of all the works ceded for sale at PLASTIKE-ARTGALLERY.COM. These rights have been ceded to PLASTIKÉ ART GALLERY by the authors of the works or those authorized to cede the copyright.

The products that the users can purchase through the Website are the works of art (originals or reproductions) provided by the authors, art galleries, businesses, or individuals who hold licenses or rights of exhibition and reproduction of the works.

PLASTIKÉ ART GALLERY acts as an intermediary for the sale of original works or reproductions, selling on behalf of the artist, the gallery, the enterprise, or the individual to the customer. 

Payment

Plastike-artgallery.com make your purchases easy in a simple and totally safe manner through the following payment methods:

  • Credit cards: Visa, Visa Electron, MasterCard, etc..
  • PayPal (Limit $10,000 USD)
  • Virtual POS (Limit €50,000)
  • Bank transfer

The prices of the Works are in Euros, excluding VAT, taxes, tariffs, export-import, transport insurance and transport as these depend on the country of destination of the work, weight, dimensions, value, and average necessary transportation. In some works of importance, we will not be able to report the total price at the time of purchase, so we ask that if you are interested in any of them, send us an email and tell you as soon as possible the total amount of purchase.

If you wish to pay by PayPal, we recommend charging your PayPal account several days in advance.

In case you have any problems with the payment, please contact us directly at the phone 34 91 161 04 38, or through the contact form and we will respond as soon as possible.

In the case of an export of an original work, due to the intermediation of PLASTIKE-ARTGALLERY.COM in the sale process, the exporter is the artist and the importer is the client, taking responsibility for each of the export or import respectively.

Protection of personal data 

Additionally, as indicated in the Data Protection Policy of the Website, which is fully applicable to this transaction PLASTIKÉ ART GALLERY informs its users:

  • That the data provided by the user through the process of purchasing the Works will be used by PLASTIKÉ ART GALLERY for the sole purpose of being able to formalize the sale price and manage the delivery and the eventual return of the purchased artwork.
  • What will be included in the files property and ownership of PLASTIKÉ ART GALLERY, declared and registered in the Registry of the Data Protection Agency.
  • Do not store transaction data or data on means of payment.
  • The users may at any time in accordance with the provisions of Law 15/1999 of December 13, Protection of Personal Data and its implementing regulations, exercise their rights of access, rectification, cancellation and oppose their personal data by written request by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Shipping and delivery of works

After placing your order, the chosen work will be reserved and ready to be shipped. The work is generally sent without frame. The works will be specifically packaged to avoid damages, insured, and sent by international couriers or freight forwarders specializing in works of art.

We will notify you via email the moment your purchase is delivered to the carrier, indicating the tracking or reference number and the approximate date of delivery. We recommend explicitly opening and examining the work in the presence of the carrier when you receive the shipment to verify its perfect condition.

The maximum period between the finalization of the contract of sale and delivery of the Works will be 40 days. For this purpose, the delivery will be deemed to have occurred in the time that the transport carrier enterprise responsible for transport of the Work of Art makes it available to the buyer. In the event that there would be a delay in the maximum established term attributable to PLASTIKÉ ART GALLERY, the purchaser will be entitled to return the Work. For this purpose, it is not considered that there is a delay in delivery of the Works on the assumption in which the Work has been retained in the export or import customs office or made available to the purchaser within the time allowed, but has not been delivered for reasons attributable to the buyer. 

In the event that the transport enterprise made an unsuccessful delivery attempt, it will leave a delivery notice to the buyer, so that he can contact the shipping enterprise and arrange a new delivery. 

In the event that neither the transport enterprise nor PLASTIKÉ ART GALLERY could contact the user to coordinate the delivery of the Work within a maximum of 15 working days from the first delivery attempt. The transport enterprise may proceed for a refund of the Work, the author of the same, in the case of an original or PLASTIKÉ ART GALLERY in the case of a reproduction and the purchaser assumes all the costs incurred.

At the time of delivery, the buyer must check the status of the package, indicating on the delivery invoice of any abnormality he may have detected in it. In addition, if after opening the package, you detect any abnormalities in the Work, you are committed to notify PLASTIKÉ ART GALLERY, through an email at This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject and order number.

In the case of original works, come directly from the author and which confers an export-import, the author is considered as the exporter, responsible for all export management. Similarly, the buyer will be considered as the importer of the work, which is payable to the shipper or transport enterprise at the time of delivery, the amounts paid in the event that there are tariffs or import taxes.

Plastiké Art Gallery sends their works to more than 200 countries and territories around the world through reputable international courier or freight forwarder specializing in works of art.

If the work you want to purchase does not contain any,  information, you can buy that work directly choosing the payment method that suits you. Moreover, if you enter your zip code and does not produce a rejection, it is because there is no downside to deliver your request, where you will be indicated and informed of the shipping cost.

After placing your order, the chosen work will be reserved and ready for shipment. The works are generally sent without a frame. The works will be specifically packaged to avoid suffering any damages, complying with the IATA rules and secured for transport.  

The works, for its size and delicacy, cannot be shipped in standard packaging, they will be drawn to tailor, and this process may take up two to three weeks.

We will notify you via email when your purchase is delivered to the carrier, indicating the tracking or reference number and the approximate date of delivery. We encourage you to open and examine the work in the presence of the carrier when you receive the shipment to verify its perfect condition.

If the work you wish to purchase is indicated with an  for information, may be one or more of the following circumstances: 

  • The delivery time of your order exceeds the established normal in 3-4 weeks, not being available at that time, as in the case of sculptures that have to do the casting of the piece.
  • Due to its high economic value, exceeding the monetary limit imposed by the bank payment gateway or PayPal and has to contact Plastiké Art Gallery to show you the account number to which will carry out the transfer.
  • Because of their large dimensions, they require a special transport not carried out by the international couriers and have to notify the price of that special transportation, prior to your purchase and shipment.
  • The insurance enterprise, due to the high economic value of the work, requiring special packaging, be handled by skilled workers and transported by a specialist prestige enterprise in art. However, problems could arise with insurance enterprises to estimate these, which the country does not offer sufficient guarantees of safe handling and transport to bring the works of art in a perfect condition to your destination. In such cases, PLASTIKÉ ART GALLERY will seek the best solutions to bring the works to its customers.

 

In the event that the transport enterprise made an unsuccessful delivery attempt, it will leave a delivery notice to the buyer, so that he can contact the shipping enterprise and arrange a new delivery.

In the event that neither the transport enterprise nor PLASTIKÉ ART GALLERY could contact the buyer to coordinate the delivery of the Work within a maximum of 15 working days from the first delivery attempt. The transport enterprise may proceed for a refund of the Work, the author of the same, in the case of an original or PLASTIKÉ ART GALLERY in the case of a reproduction and the purchaser assumes all the costs incurred.

At the time of delivery, the buyer must check the status of the package, indicating on the delivery invoice of any abnormality, he may have detected in it. In addition, if after opening the package, the buyer detects any abnormalities in the Work, you are committed to notify PLASTIKÉ ART GALLERY, through an email at This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject and order number.

Property and accuracy of the content

The authors of the works or sources of the same, state that the entire contents provided is consistent with the reality of the products. In this sense, indicate that the descriptions, features, price, and picture of the same have been provided to PLASTIKÉ ART GALLERY by authors or by sources that have provided the content, exempting entirely the responsibility to PLASTIKÉ ART GALLERY by inaccurate or missing of veracity thereof. 

The authors of the works guarantee PLASTIKÉ ART GALLERY the authenticity of the original Works offered for sale through the Website as well as the immediate availability of the same in less than 72 hours. After the communication of the sale is made to the manufacture of the packaging to proceed in order to ensure, their optimal transport conditions, and within the established availability of the data sheet set to work. Similarly, the authors state that they hold the copyright of the works displayed for sale and yield PLASTIKÉ ART GALLERY the right of reproduction and public communication of them, in exchange for a commission on the sales made through a pre-set agreement.   

The entire contents provided in the exhibits for sale in PLASTIKÉ ART GALLERY is the responsibility of the authors of the same or the source that has provided the such content to PLASTIKÉ ART GALLERY, PLASTIKÉ ART GALLERY being absolved of any responsibility for the work.

Other services provided by PLASTIKÉ ART GALLERY

In addition to the services described above, PLASTIKÉ ART GALLERY offers the users the following services or products:

  • For original works, PLASTIKÉ ART GALLERY issues a Certificate of Authenticity of the work signed by the artist.
  • Contracted transport insurance with insurance enterprises of international prestige for the value of the Work.
  • Customer Service via email or phone to answer any question or issue, as well as monitor the level of satisfaction with the product received and delivery service.
  • In addition to the right of return if the product is not to your liking, in the time determined by law, the customer can exchange it for another of the same author and same or higher price, paying the difference, with insurance and transport costs at the customer's expense. 
  • ART GALLERY PLASTIKÉ will study the repurchase of works acquired in our gallery to the client, who intends to sell or auction of these.

In the case that the work suffers a sinister in the transport, PLASTIKÉ ART GALLERY is committed to restoring, to redeem the work stricken for another chosen by the customer or credit the customer for the amount paid for the work. This payment will be made by the same means that payment was made.

Safety measures

ART GALLERY PLASTIKÉ guarantees its users the security of transactions, because it has SSL encryption protocols and security services of high standards.

ART GALLERY PLASTIKÉ never has access to confidential information (card number, expiration date) relating to the means of payment. 

Furthermore, PLASTIKÉ ART GALLERY informs its users to enhance their guaranteed transaction security, it has installed a security protocol (HTTP) with the Global Sign Company  (press here for more info), and one of the largest and most recognized certifying enterprises in the sector of authentication and Internet security. 

Nullity

In the event that any clauses of these conditions were to be declared null, the remaining clauses must remain in effect and be interpreted in accordance with the will of the parties and the finality of the text.

Law and Jurisdiction 

These conditions will be governed by the Spanish law. Any dispute arising from the interpretation and / or execution thereof, the parties submit themselves, and waiving any other jurisdiction, the jurisdiction of the Courts and Tribunals of the capital city of Madrid.

Language

In case of any conflict of interpretation between the various translations of all of the legal conditions of PLASTIKÉ ART GALLERY, the parties agree that the Spanish version will prevail.

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